Privacy Policy

Seamless, LLC, (“Seamless”) affirms that it has a commitment to your privacy and provides the following policy covering the following items.

  1. Personally identifiable information of yours or third party personally identifiable information that is collected from you through the website.
  2. The organization collecting the information.
  3. How the information is used.
  4. With whom the information may be shared.
  5. The choices available to you regarding collection, use and distribution of the information.
  6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Seamless control.
  7. How you can correct any inaccuracies in the information.

Privacy Commitment. Our policy is that we are committed to protecting your privacy and developing technology that gives you a powerful and safe online experience.

Personally Identifiable Information Collected. No information that can uniquely identify an individual is gathered by merely visiting the www.SeamlessEHR.com website. Personally identifiable information is only collected when you register for a SeamLESS Software account as follows:

  • Name
  • Email address
  • Phone number
  • Organization name
  • Credit card information (Credit card information for the subscribing organization is collected using SSL encrypted pages and is only required when products or services are purchased. Credit card information is not stored online)

Tracking Technologies. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use session ID cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited. Some of our business partners (such as a web analytics company) use cookies and clear gifs on our site. We have no access to or control over these third party technologies. This privacy statement covers the use of cookies by Seamless only and does not cover the use of cookies by any third parties.

When you create an account on our online support community website, www.SeamlessWiki.com, to post comments we ask for your name and e-mail address. We use this information to identify support community users and monitor comments. If you use our support community site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of the site and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit through the support community site.

Use of Personally Identifiable Information. We will not sell or rent your personally identifiable information to anyone, except as described in this privacy policy (see "Business Transitions" below). We may share personally identifiable information about you to other companies or people when:

  1. Verification services need to do credit card checks, etc.
  2. We find that your actions on our websites violate the Terms of Use.
  3. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process serviced on our Website.
We do not share information with any third parties for their own marketing purposes.

Our website (www.SeamlessEHR.com) and our support community website (www.SeamlessWiki.com) may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our publicly accessible blogs or community forums, contact us at www.SeamlessEHR.com/contact-us.html or by e-mail at accounts@seamlessehr.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at www.SeamlessEHR.com/contact-us.html.

Communications from the Site. If you have not opted-out of receiving mailings, we will communicate (generally e-mail, website, or Help documentation) with you to update SeamLESS Software information, provide support, request feedback, provide marketing and service information, request marketing input, and provide special offers and incentives related to SeamLESS Software. We may post feedback comments from users as anonymous comments on our Web page. Non-identifiable, aggregate information may be shared with interested parties. If you have opted-out of receiving these mailings, your only avenue of information regarding the SeamLESS Software will be via the Terms of Use Agreement, a message on the Login page of the SeamLESS Software, or on the www.SeamlessEHR.com website.

When you register you have the opportunity to opt-in to these mailings. You also have the ability to opt-out at a later time by adjusting your Account Information. You may also unsubscribe from any promotional e-mails by following unsubscribe instructions included in each email.

Links to Other Sites. The website contains links to other sites that are not owned or controlled by Seamless. Please be aware that we, Seamless, are not responsible for the privacy practices of such other sites.

Social Media Widgets. Our website may include social media features, such as a Facebook Like button [and Widgets, such as a “Share this” button or interactive mini-programs that run on our site]. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company or companies providing the features you use.

Business Transitions. In the event Seamless goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via a prominent notice on our Website for 30 days of any such change in ownership or control of your personal information.

Differentiation between the Seamless Website and SeamLESS Software. The website www.SeamlessEHR.com is provided as a means to convey information to you about SeamLESS software. It contains literature, demos, company information, etc. From the www.SeamlessEHR.com website, you can choose to opt-in to receive literature and information which will be used to communicate with you related to your interest in SeamLESS software.

Once you register to use SeamLESS software, you will download and install the SeamLESS Software on your computers. Detailed information concerning the security and privacy of information collected and stored by the SeamLESS software will be contained in the End User License Agreement presented during the SeamLESS software registration process and updated by Seamless from time to time with notice to you. For purposes of this Privacy Policy, you should understand that information collected and saved by the SeamLESS software will be stored in the SeamLESS database stored locally on your computers and on database servers hosted by MediGeeks LLC and accessible to the SeamLESS software via a secure link over the Internet. Any personally identifiable information collected by the SeamLESS software is stored separately from this website and can be changed by you at any time by within the SeamLESS Software. To delete your SeamLESS account, see "Access" above.

Your Documents and Electronic Information are Yours, Your Patients’ or your Company’s and are Treated as Private. Documents and information you store using the SeamLESS software can only be seen by you and with those whom you share them, which may include the patient whose personal information is stored, other employees or associates of your company.

Your Documents and Electronic Information are Protected by State of the Art Security. If you are a registered user of the SeamLESS Software, state of the art security within the SeamLESS software ensures that no one can access your documents or electronic information except those with whom you choose to share them, which may include other employees or associates of your company, and other physicians. The host for the SeamLESS database has security measures in place to protect against the loss, misuse and alteration of the information stored in the database other than with the use of an authorized password. The hosted database servers are maintained in a secure, safe, trusted and audited environment. Credit card information for the subscribing organization is collected via this website using SSL encrypted pages and is only required when products or services are purchased. Credit card information is not stored online.

Changes in this Privacy Statement. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we decide to change our privacy policy, we will post those changes to this privacy statement, the www.SeamlessEHR.com home page, www.SeamlessWiki.com, and other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this policy, we will also notify you by e-mail and possibly other means prior to the time change will become effective.

To learn more about the Safe Harbor program and to view our certification, please visit http://www.export.gov/safeharbor/.

Seamless Customer Support:

Seamless Support
4515 S. Harvard Ave.
Tulsa, OK 74135
Telephone: (918) 743-7935
e-mail: support@SeamlessEHR.com

Last Updated November, 2013
Copyright© 2013 Seamless, LLC All rights reserved.